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  • Writer's pictureRZOC

Finally A Warm Zoe!

Finally, there is a fix for the preheat issue so now we can all have a winter of joyful preheating.





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Ralph Houben
Ralph Houben
07 feb 2021

Update, Car was in for a week, several updates and units replaced. Got it back Friday and now it finally works. Just in time for the big test




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Ralph Houben
Ralph Houben
31 ene 2021

The Car is going in on Monday. Another update and maybe a new unit. Then it should work. Hope so

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Dave Ball
Dave Ball
31 ene 2021

Renault did the update last week when i got it home the launch for the precondition didn't work off the app. Thought about the u tube clip and put car on charge, the day after cleared the frost and a warm car in 10 mins

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Hi Ralph, in answer to your question I don't know the technical details. They had to wait a few days to get the right software from Renault even after installing the new chip. But it now works fine. Obviously I don't which dealer you use but you could try contacting John Banks, Cambridge service department for advice. They were quite helpful with this (and the tailgate rattle issue), both of which they sorted. Although the car was in for some days, they persisted and did succeed.

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Ralph Houben
Ralph Houben
23 ene 2021

And what chip did they installed? I’ve had the update and fix in November but stil doesn’t pre heat. Called Renault dealer several times now but they don’t call back. Now I sent them an email with an ultimatum of 2 weeks. If they don’t respond I’m going to contact Renault Netherlands importer. I’ve had it with this dealer. Car is now 9 Months old and still not ‘complete’.

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